Meeting 6 conversation

Meeting 6 (Conversation)

Involved By Andisa

Mr. X              : Hallo, good afternoon. Welcome to Nusa Dua Cottage, may I help you Mr. Y?

Mr. Y              : I wanna stay hear about next 3 days with my family. Are there rooms that fit our family budget and capacity?

Mr. X             : Ok well, we provide 3 family rooms with different facilities.

Mr. Y              : Oh ok interested, what facilities are there? And how much that cost?

Mr. X              : Well, I will explain first for you. The advantages about the first room, there is private pool, jacuzzi, karaoke room, and the balcony that facing up to the beach. The second one, there is private pool and jacuzzi. And the last, there is just a private pool. For the price of the first room is Rp 3.500.000 / night. The second is Rp 3.000.000 / night. And the last is Rp 2.500.000 / night.

Mr. Y              : Ok then, I decided to choose the first one.

Mr. X              : Okay, let me take your there.

Involved By Rita

(Arrived at the room)

Mr. X              : Okay sir. Everything is complete. May I help you?

Mr. Y              : No, thanks.

(2 hours later on telephone)

Mr. Y              : Hallo, good afternoon . . . I want to order, 4 spaghetti bolognase, 1 spaghetti carbonara, 4 orange juice, 1 mineral water, and 2 fruit salad from 304 room. Thank you.

Mr. Z               : Okay sir. We will deliver about 30 minutes later.

Involved By Farhan

(30 minutes later)

Mr. Z (2)         : *Press the bell* Good Afternoon.

Mr. Y              : Who is there?

Mr. Z (2)         : The waiter *with the grumpy voice*.

Mr. Y              : Okay, wait the minute.

Mr. Z               : Food has been delivered. Thank you *with his impolite tone*

Mr. Y              : Okay, you are wellcome.

Involved By Rimbit

(on telephone)

Mr. Y              : Hallo, good evening. I want complain about the water heater is doesn’t work well in 304 room.

Mr. Z (3)         : Okay Sir. Our service team will on the way to your room to be check again

Mr. Y              : Okay thank you. I will wait.

Involved By Angel

(a few hours later Mr. Y decided to moving the other cottage)

Mr. Y              : Good night. I’m so sorry, I wont to continue to spend the night here again because with something

Mr. X              : I’m so sorry, what is the reason? If you don’t mind.

Mr. Y              : For the first, the waiter who deliver food is impolite, the second one is the water heater is didn’t work. It doesn’t seem like according to the price for that room.

Mr. X              : I represent from Nusa Dua Cottage, I’m so sorry for the mistake that we have made. For the next day, we will promise to improve our services and facilities Nusa Dua Cottage.

Mr. Y              : I hope, the incident didn’t happen again.

Mr. X              : Okay Sir, thank you and truly deeply sorry for you.

Meeting 5

Meeting 5 (Party Planner)

Involved By Rimbit

·         Goals :

1.      To provide customers with unbeatable service

2.      To make easier for customers by choosing the themes of the party

3.      To create a good image for our brand who develops a creativity and insight

Involved By Farhan

·         Benefits :

1.      Their budgets it’s being controlled

2.      Got a unique theme for their private party eventhoughwith low budget

3.      Saving our customers time, you don’t have wasting time to handle your party, we would make the party become easier and will going through as soon as posible as our customer requested.

Involved By Disa

·         Step Of the Party :

1.      Meeting with our client

2.      Discuss with our client about theme of the party

3.      If the theme has been chosen, then we discuss about venue and time for the party

4.      After that, we discuss about their budget according of the theme

5.      Determine some foods that are suitable for the theme

6.      Determine the dresscode that will be used

7.      Invitation list, how much people that will be invited

8.      Client come to an agreement on the down payment fee

9.      And the last we contact our client that the preparation was done before the party will be held

·         As long as being a party planner it doesn’t always run smoothly, sometimes there are so many problem around it, there are :

1.      Miss comunication with our client

2.      Calculation of the budget that’s not approriate between the owner and client

3.      And many more....

Involved By Angel

·         1. Decoration Team : looking for property that suitable with the theme

2. Finance Team : Doing discussion about their budget

3. Consumption Team :Giving an advice for some foods that are suitable with the theme to client

4. Event Team : Determining of the event start from venue, rundown, and host

Involved By Rita

·         Weekly Report

1st Week : Checking the venue, wheter the place is suitable or not with the theme of the party

2nd Week : Food tasting

3rd Week : Bought some property that will be used and make sure all of imperfection has been handled

·         Handle Problem

In the third week, the client wanted to change the venue due to the travel required from his house. With only a few days to go to until the party, the owner was for we to find a new venue that was closer to the house. After some searching, a new venue was secured.

·         Final Step of the Party

At the last week, preparation was done. Start from the place, time, foods, rundown and decoration are ready to be held. And during the event, invited guests seems really enjoyed to the party, the host can bring the atmosphere was fun. Finally the event going smoothly without any problems again.

Travel Information

Meeting 7 ( Travel Information)

Inexpensive Travel

Rita

Good Morning, we are from the Inexpensive Travel Agency. We provide a very promising tour package to bali. Affordable price with the finest facilities to the safe and favourite tour destination. We provide various pocket-friendly tour packages. Starting from 4-star hotel to a 3 room boarding house with a very friendly price. There are 3 packages of our tour that come in nett prices. There are 3 categories: Normal Package, Classy Package, and Super-Classy Package.

Disa

For the Super Classy Package, the nett is 6.000.000 IDR for 7 days and 6 nights with the minimum requirement of 5 people and 7 people maximum. The flight travel to Denpasar, Bali using the infamous airplane from Garuda Indonesia Airlines from Soekarno-Hatta Airport to Ngurah Rai Airport, Bali. Once arrived in Ngurah Rai, our drivers will pick you up and escort you to the 4-star hotel that happens to be very close to the Kuta Beach. And for the next 6 days, we will take you to 10 different tour sites and shopping centres. There are Kuta Beach, Luhur Ulu Watu Temple, Tanah Lot Temple, Tanjung Benoa Beach, Dreamland Beach, Pandawa Beach, Garuda Wisnu Kencana Culture Park, Kintamani Tour, Joger and Seni Sukawati Market. The travel will provide a personal tour guide for the group topped up with private vehicles. Inexpensive Travel will also provide a free breakfast and lunch from the hotel. But the dinner is on all of yourselves, to broaden the selection for bali’s original cuisine. The travel back from Bali to Jakarta will be using the same airline as the first time.

Rimbit

For the Classy Package, the nett is 4.500.000 IDR for 5 days and 4 nightswith the minimum requirement of 5 people and 7 people maximum. The flight travel to Denpasar, Bali using the infamous airplane from Citilink Airlines from Soekarno-Hatta Airport to Ngurah Rai Airport, Bali. Once arrived in Ngurah Rai, our drivers will pick you up and escort you to the 3-star hotel that happens to be very close to the Tanjung Benoa Beach. And for the next 4 days, we will take you to 6 different tour sites and shopping centres. There are Tanjung Benoa Beach, Kuta Beach, Luhur Uluwatu Temple, Tanah Lot Temple, Joger and Seni Sukawati Market. The travel will provide a personal tour guide for the group topped up with private vehicles. Unfortunately, the tour won’t provide any meal for the tourists. But the tour is going to take the tourists anywhere they want in search for food. The travel back from Bali to Jakarta will be using the same airline as the first time.

Angel

For the normal package, the nett is 3.000.000 IDR for 4 days and 3 nights with the minimum requirement of 5 people and 7 people maximum. The flight travel to Denpasar, Bali using the infamous airplane from Air Asia Airlines from Soekarno-Hatta Airport to Ngurah Rai Airport, Bali. Once arrived in Ngurah Rai, our drivers will pick you up and escort you to the mini villa that happens to be very close to the Seni Sukawati Market. And for the next 3 days, we will take you to 4 different tour sites that includes: Seni Sukawati Market, Kuta Beach, Luhur Ulu Watu Temple and Tanjung Benoa Beach. The travel will provide a personal tour guide for the group topped up with private vehicles. But the tour is going to take the tourists anywhere they want in search for food. The travel back from Bali to Jakarta will be using the same airline as the first time.

Farhan

Every package will be provided with safety insurance, just to ensure the safety of the tourists. The payment can be paid in stages but the tourists should pay half of the price as a prepaid. And above all the package, The Super Classy Package is the most profiting package that the tourists could take. You could bring a whole family with you with an affordable price with several variety of tour sites. Tourists should book a month before the trip concurs. What are you waiting for? Arrange your holiday with Inexpensive Travel Agency!